Safari User Guide

Safari can download most types of files, but if you have trouble with a file, try these suggestions.

• If Safari is still downloading the file, wait for it to finish. You can’t open a file while it’s being downloaded.

• If the download is paused, resume it. Show the downloads list by clicking the Show Downloads button , then click the Resume button for the paused download.

• If you see a message that the app can’t be opened because it’s from an unidentified developer or wasn’t downloaded from the Mac App Store, you can open the app by overriding the settings in Security & Privacy preferences.

• Sometimes a download is incomplete because the file was damaged. Try downloading it again.

• Make sure you have the app needed to open the file. If you do, the file may have been corrupted during the download. Delete it, then try downloading it again.

• The downloaded file may be a compressed archive or disk image that contains the file you want. If the file is from a trusted site, double-click it to decompress it.

Some Mac users say that they can't download programs from other website except Mac App Store, or they may can't be opened the download file. When they click on the download file, it says 'xxx can't be opened because it is from an unidentified developer'. All Mac OS versions run on a technology called Gatekeeper, It’s designed to ensure that only trusted software runs on your Mac.If the software you are trying to open is not certified you will see a message like this “can’t be opened because apple cannot check it for malicious software.”.

Some Mac users say that they can't download programs from other website except Mac App Store, or they may can't be opened the download file. When they click on the download file, it says 'xxx can't be opened because it is from an unidentified developer'. For example:

If you are facing this problem while you are downloading & installing DoYourData Software, you can follow these simple steps to solve this issue.

Step 1: Click 'Launchpad' --> Find 'System Preference', and Open it --> Click 'Security & Privacy'.

Step 2: Change the setting, enable your Mac can download from 'Anywhere'.

If you have upgraded your Mac to macOS 10.12 Sierra or higher, you just click 'Open Anyway', like this:

Can't Download From App Store Mac

Step 3: Re-download the software or re-open the download file on your Mac. Then install it on your Mac, you can follow this guide: http://www.doyourdata.com/support/product/mac/install-and-activate-mac-software-doyourdata.html

DoYourData Mac software are 100% safe and clean. If you have any question, feel free to contact us by sending an email to [email protected].

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